We handle the paperwork.
You focus on getting better.
WorkCover and workers’ comp claims come with a mountain of forms, insurer calls, and approval hurdles. Our team takes care of every step – so your recovery isn’t slowed down by admin.
Book your first appointment
What our patients worry about
📋 Too much paperwork
We complete and lodge all WorkCover forms on your behalf.
📞 Chasing the insurer
We liaise directly with your insurer — you won’t need to follow up.
💸 Out-of-pocket costs
Approved claims are billed direct. No gap, no surprises.
⏳ Claim delays
We know the process and submit correctly the first time.
How it works
1. Book your initial appointment
Just let us know when you call or book online that it’s a WorkCover claim. We’ll ask for your claim number if you have one — don’t worry if you don’t yet.
2. We assess and document your injury
Your physio completes a thorough assessment and creates the clinical records your insurer requires.
3. We handle all paperwork and approvals
We lodge treatment plans, progress reports, and any authorisation requests directly. You sign where needed – that’s it.
4. We bill the insurer directly
Approved sessions are invoiced straight to the insurer at WorkCover rates. No out-of-pocket cost for covered treatment.
Not sure if your claim is approved yet? Come in anyway. We can help you understand the process, assist with lodging a new claim, and begin treatment while approvals are being processed.
FAQ’s
Do I need a referral to see a physio under WorkCover?
You can self-refer to a physiotherapist under a workers’ comp claim.
What if my claim hasn’t been approved yet?
We can still begin treatment. We’ll help you navigate the approval process and can hold invoicing while the claim is being assessed in many cases.
Which insurers do you work with?
We work with all major workers’ compensation insurers Federal, and State schemes including Comcare, and iCare (NSW).
Most employers in NSW will take out a workers’ compensation policy with iCare, the NSW government agency established to act for the Nominal Insurer. (Taken from the icare Website)
The following insurance agents then manage claims on iCare’s behalf:
- Employers Mutual NSW Limited
- Allianz Australia Workers’ Compensation (NSW) Limited
- GIO General Limited
- QBE Workers Compensation (NSW) Limited
- Gallagher Bassett
What if my claim is rejected or disputed?
We’ll provide the clinical documentation you need to support a review or appeal.
Ready to get started?
We have a team of dedicated physios waiting to help!
Call us or book online – we’ll take it from there.
Book now — no referral needed
🟢 No out-of-pocket fees
🟢 We handle all paperwork
🟢All major insurers accepted